FAQS
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Vinyl Graphics Care and Maintenance Installation Instructions |
| General Questions 1. Are the prices for your side graphics for each side or for a set of 2? 2. Is it hard to install vehicle graphics or windshield decals? 3. I don't know what size will fit my vehicle. How do I measure it to get the right size? 4. How long does it take to receive my order? 5. I received my order and I don't like the color/size I ordered. Can I return my decals? 6. How long will my graphics last? Do they come with a warranty? 7. What brand of vinyl do you use? Payment and Shipping Questions 1. I had a problem submitting payment thru Paypal. What do I do now? 2. Do you accept money orders or payments over the phone? 3. Will you ship outside the United States? Custom Orders 1. Do you make custom decals? Wholesale 1. Do you offer wholesale accounts? 1. Are the prices for your side graphics for each side or for a set of 2? All graphics kits are sold in sets of 2; one for each side. The prices shown for side decals are always for a set of 2 unless otherwise specified. Back to Top 2. Is it hard to install vehicle graphics or windshield decals? Although not difficult, the installation of these decals does require some skill and patience. Every effort is made to insure that these decals are manufactured for ease of installation. Each decal kit is manufactured to order so there are absolutely NO returns or warranties implied once you place your order. If upon receiving your decal you feel the installation is too difficult, any sign or body shop should be able to install them for you. If you have any questions or concerns please contact us before ordering. Back to Top 3. I don't know what size will fit my vehicle. How do I measure it to get the right size? All graphics kits are sold in standard sizes to fit virtually any car, truck, SUV, etc...The best way to determine which size you need is to measure the area of your vehicle that you want the decal to cover. Also, on all graphics pages there is a kit size listed below the picture. This is a good reference to give you an idea of sizing. Back to Top 4. How long does it take to receive my order? Most decals ship within 2 business days after payment is received. Some items ship faster than others. Sometimes, certain colors are out of stock or a special order and may take a few extra days to ship. For all items please allow at least 2 weeks for delivery. If an item is needed faster, contact us and we can usually expedite your order to make sure you have it when you need it. Back to Top RETURN POLICY 5. I received my order and I don't like the color/size I ordered. Can I reurn my decals? All decals are manufactured on an order by order basis. In order to keep our prices low, we do not accept returns. If a mistake has been made on our part, we will correct it immediately. If there is a problem, contact us within 48 hours of receiving your order and we will provide a replacement. Mistakes made during the installation process are not exchangeable. Please consider all sales final. Further, if you're not sure if a particular graphic is for you; DO NOT order it thinking you can exchange it for something else. We have recently been getting some people who order something and change their mind and want to exchange it for something else. This is the same as a return as items are made to order and will be treated as so. Any items mailed back to us without an RA number will be refused. Further, ALL returns are subject to a 25% restocking fee. To make things very simple; ONLY order when you are sure of the graphic you want, the size you want it in, and the color desired. SPECIAL ORDER COLORS ARE NEVER RETURNABLE UNDER ANY CIRCUMSTANCE. After ordering you will receive an order confirmation from us; reveiew it and make sure everything is correct(size, color,etc...) as this is not an excuse to return an item. If any thing is wrong CONTACT US: https://rjwmotorsports.com/contact-us/ Back to Top 6. How long will my graphics last? Do they come with a warranty? All graphics kits are made out of high performace vinyl that is rated for 7+years(or more) based on "normal use". "Normal use" is often defined by vinyl manufacturers as perfect conditions for longevity and wear. No vinyl manufacturer offers any type of warranty on horizontal applications(hood, roofs, etc.) unless explicitly stated. Horizontal applications will shorten the lifespan of ALL vinyl regardless of brand. Many factors affect the longevity of vinyl including but not limited to: installation procedure, weather, sun exposure, chemical and/or pollutant exposure, automatic car washes and/or pressure washes, certain cleaning products/waxes, etc. We use Oracal, 3M, and Avery depending on availability/colors/kit. Certain kits are made of specific brands and will be noted in product description. All other kits are made from brand/color that we see fit and suitable for the specific application. Back to Top Payment and Shipping Questions 1. I had a problem submitting payment thru Paypal. What do I do now? Sometimes, due to popup blocking the link to submit payment thru Paypal does not work. When you select Paypal as your payment method and we don't receive payment within a few hours, we assume there was a problem. You will receive an order confirmation email from us after your order is placed. Within this email there is a link to make payment via Paypal. We also accept credit card payments over the phone. CONTACT US: https://rjwmotorsports.com/contact-us/ Back to Top 2. Do you accept money orders or payments over the phone? We do not Back to Top 3. Will you ship outside the United States? Generally, we do not ship outside the U.S. However, we do make exceptions on a case by case basis. Contact us for more information. Back to Top 1. Do you make custom decals? Yes, we do make custom decals. Just recently, we added the ability to order custom windshield decals online. If you need something else, contact us regarding your particular needs. Back to Top 1. Do you offer wholesale accounts? Yes, we do offer wholesale accounts. Depending on your initial order(minimum $300), you can receive anywhere from 25%-40% off of our decals and up to 15% off of our parts. Contact us for more information. Back to Top 2010 Camaro Rally Stripes Installation Instructions
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1. Thoroughly clean entire surface of vehicle. Be sure area to receive graphics is extra clean; remove any tar or other residue. It’s preferable for the car to have been waxed within the last few months, however, do not wax car right before applying graphics; the surface will be too smooth for vinyl to adhere correctly. If the vehicle has just been waxed it is HIGHLY recommended that you remove the wax with a wax remover available at any auto parts store. ~~~~~ TOOLS REQUIRED: Windex(or other glass cleaner), towel, razor blade, squeegee(or driver’s license, etc…), heat gun or blow dryer, tape measure or yardstick, masking tape. |
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1. Thoroughly clean entire surface where decal is to be applied. Be sure area to receive graphics is extra clean; remove any tar or other residue.
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